How to use QuickBooks File Doctor to troubleshoot Network and Company file issues

What is QuickBooks File Doctor?

QuickBooks File Doctor basically is a application that helps quickbooks users in troubleshooting the quickBooks issues related to Network Errors and Corrupted QuickBooks Company file.

Errors that can be fixed using QuickBooks File Doctor:

  • Hosting Mode is OFF

  • Network problem: IP reverse lookup has failed

  • Sorry we can’t repair your company file as it is setup for DataSync.Disable the DataSync re-run the application. Note: you can setup DataSync again once the company file is fixed.

  • QBCFMonitorService not running

  • Please contact Intuit Tech Support and Provide this error code ‘Namelist-Rebuild’

  • Please choose a valid QuickBooks file (with the extension .QBW or .QBA)

  • Sorry, we can’t open your QuickBooks file copy as another instance of

  • Sorry, we can’t find the file you’ve chosen. Please check if the file exists.

  • Quickbooks Error -6190, -816 or -6190, -85

  • Quickbooks Error -6189,-77

  • No network connectivity

  • QuickBooks Error -6000 -82

  • Repair the following network problems

  • QuickBooks Error  -6130

  • Windows firewall is blocking QuickBooks

  • Please try opening your company file in QuickBooks

  • QuickBooks Error -6150

  • Unable to check Windows firewall configuration

  • Sorry we can’t repair your company file as it is setup for DataSync.Disable the DataSync re-run the application. Note: you can setup DataSync again once the company file is fixed.

  • QuickBooks Error 6000 -305

  • We’re sorry. We couldn’t find anything wrong with your company file.

  • QuickBooks is already running. Please close QuickBooks and try again.

  • Windows firewall: Connection sharing not allowed

  • QBDBMgrN not running

  • Restoring backup not resolving the issue

  • “Sorry, we’ve run into a problem recovering your QuickBooks file copy. Please try again later.”

  • Folder containing company file is not writable

  • Folder containing company file is not share


QuickBooks file doctor also help you in following cases

  • Errors prompted due to issues in network connectivity like QuickBooks Error H101, H303, H505, and H202, due to which you have hard time in working on multi-user mode.
  • If there is too much data damage on you company file and you are unable to open it even that can be fixed with QuickBooks file doctor.
  • In case all the information from your Customers, Employees and Vendors list disappear instead you see blank page

Limitations of QuickBooks File Doctor :

  • In order to repair a transferred file manually, Online affirmation is mandatory
  • QuickBooks Company file that you are trying to fix should be less than 2GB in size, or else you will have to contact for QuickBooks Support.
  • If the error comes up while repairing the file, maybe admin credentials are corrupted, which would be repaired by the technician.
  • QuickBooks File Doctor should remain open while doing the transfer or the transfer might stop again and again.

How to use QuickBooks File Doctor:

  • Visit Intuit Website and download QuickBooks File Doctor setup file, once you are done downloading the file go ahead and Install QuickBooks File Doctor.

QuickBooks File Doctor

  • Once the Installation finishes QuickBooks File Doctor would open up automatically, In case it doesn’t look for the icon of file doctor application that you just installed and open it by double clicking on it.( If still it doesn’t come up please contact for QuickBooks Support )
  • Now when you have opened it look for the company name encountering issues in the drop down menu.
  • Select one option out of two depending on your situation
    • Both file damage and network connectivity
    • Network connectivity only.
  • You would be prompted to enter the file password.
  • Now enter the password and proceed further.
  • After choosing the right server or computer, now you will be asked if you want to run QuickBooks File Doctor on Server computer or on a normal user computer
  • And then start the diagnose.

This is a time consuming process it might take upto 15-20 minutes to finish, One this is finished you can open quickbooks and check if the issue is resolved or not, if it still persists you might have to call the QuickBooks Customer Service phone number to get further help.


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