How to fix QuickBooks Error QuickBooks Couldn’t Connect to the Email Server

While working on QuickBooks Desktop when you try to get into your webmail through Quickbooks, sometimes due to software malfunctioning or misconfiguration you encounter a error message which states, Couldn’t Connect to Email Server. We were unable to connect to the email server for your email provider, to fix QuickBooks Error QuickBooks Couldn’t Connect to the Email Server there are very easy troubleshooting steps no need to panic if you encounter this error, What exactly happens is that quickbooks is unable to connect to the Quickbooks server, Below we have mentioned all the troubleshooting steps to fix QuickBooks Error QuickBooks Couldn’t Connect to the Email Server

 

fix QuickBooks Error QuickBooks Couldn’t Connect to the Email Server

 

Error Message

Solution

You are not connected to the internet or your firewall is blocking the connection

Open any browser on the computer to check if you are able to open any website, if you are unable to open the website that means you are not connected to Internet, Connect the computer to Internet and you will be able to fix the problem

Your email server settings are incorrect

Make sure the email settings are correctly configured

You entered an incorrect email address or password

Try accessing email through a browser to make sure you are using correct credentials to login

Description:

Usually the Error that you get is Couldn’t Connect to Email Server. We were unable to connect to the email server for your email provider but in some instances it can also be “QuickBooks could connect to the remote server but could not connect with the server response. Please try again to see if the problem has been corrected on the server. If the problem persists, contact QuickBooks Technical Support.

 

How to fix QuickBooks Error QuickBooks Couldn’t Connect to the Email Server

How to resolve Connection Error on QuickBooks Desktop: In order to fix the problem its mandatory to follow the steps in sequence as mentioned here.

  • Update QuickBooks Desktop to latest release
  • Make sure webmail settings a correctly configured
  • Reset Internet explorer settings to default

These are possible ways to fix QuickBooks Error QuickBooks Couldn’t Connect to the Email Server Incase after following these troubleshooting steps you get the same error then I would suggest you to contact the QuickBooks Support team to avoid any further complications on software or on the company file.

 

Also See : How to fix Quickbooks Error Quickbooks is Unable to send your email to outlook

,

No comments yet.

Leave a Reply